Privacy Statement

This Statement is TGI Maritime Software privacy policy. It sets out how we collect, use, disclose, retain and protect your personal data.

Summary and contact information

Traitement et Gestion Informatique SAS (named « TGIMS », « TGI Maritime Software », « us », « our » in this document) is committed to handle (as part of GDPR) your personal data.

Our address is: TGI Maritime Software, 11 rue des Arbres, Dunkerque, 59140, France.
Our share capital is 76,000 euros.
Our registration number in the Trade and Companies Register (RCS) is: 322 827 924 R.C.S. Dunkerque.
Our individual identification number (The intra-community VAT number) is: FR 88 322 827 924.
You can contact us by email at: contact@tgims.com

Collection of your personal data

Subject to applicable laws, we collect information about you or with any third party whose you supply us the information when you:

• register yourself or update your data to use our website, applications or services to ask or collect information produced by TGI Maritime Software (release notes, products documentation, newsletters);
• complete on-line forms, take part in polls, post messages on our discussion forums, or participate in any activity proposed on the several interactive spaces on our website or on our applications or services;
• interact with us by using social networks;
• contact us off-line, for example by telephone, text, e-mail or mail.

Collected data may include your name, title and function within your company, corporate name if any, address, e-mail address and telephone number. We may also ask you to provide us additional information about your business and your preferences;

We may also collect information from your electronic devices (including mobile phones) and from applications used by you or your users to access and use any of our websites, applications or services (for example, we can collect the identification number and the type of device used, geolocation and connection information such as statistics on visited pages, traffic to and from sites, referral URL link, ad data, your IP address, your browsing history and your web log information).

We will ask your authorization before any action. Thus, we may use cookies or other similar means (as described in the « cookies » section below).

Use of your data

Subject to applicable laws, we collect and process your data for the following purposes:

• Communication : Newsletters management, release notes, satisfaction surveys, and all other commercial and operational communications;
• Management and follow-up of orders;
• Management and monitoring of billing.

You have the right to object to your data being processed for our legitimate interest. In such a case, you are invited to contact us at contact@tgims.com to discuss it. If you object to this processing of your data for the aforementioned purposes, this may consequences on our ability to offer you some services and/or solutions.

Share of your data

Your data is not shared outside of TGI Maritime Software. It is stored in our database for our sole use.

Consultants or trainees working with TGI Maritime Software may have access to this data when they participate in actions to improve our services, when they are on assignment at TGI Maritime Software. However, under this term, they are under contract and submitted to a confidentiality clause.

Your data and your rights

If you live in the EEA or in another region governed by comparable data protection laws, you will have the right to know how we use your data, to access it, to request its modification or deletion, and to refuse that we use it.

If you withdraw your consent to our use of your personal data for the purposes set out in our Privacy Policy, we may, as a result, no longer be able to provide you access to all or part of our websites, applications and services.

You can exercise your rights at any time, by writing to:

TGIMS
Data Protection Officer
11, rue des arbres
59140 DUNKERQUE

Or by e-mail to france.dpo-tgims@tgims.com

Requests to exercise one of those rights shall be accompanied with a documentary evidence of your identity, (photocopy of your ID card or passport issued by French or EU authorities, permanent resident card issued by French authorities, residence card issued by French authorities). An answer will be sent within the 1 following month from the reception of the request.

If your discussions with TGIMS are not satisfactory, you can submit a complaint to the National Commission for Data Protection and Liberties (CNIL-France), which is the data protection authority for France.

Changes to Privacy Policy

This Privacy Policy may evolve and be subject to change without notice. We advise you to consult it regularly for any questions regarding the confidentiality of your data.

Security and conservation of your personal data

We strive to protect your personal data as much as we can. This data is backed up regurlarly and the people who can access it must be authorized and are in limited number.

We will store your personal data during all of our business relationship and after its expiration and during the time needed for the legitimate conduct of our activities. When we no longer need your personal data, we will destroy it in a secure way.

Transfer outside European Economic Area

Our website and applications intended to our customers, are hosted in our data center or at our service providers’ location in France. Our electronic mail and some of our files are hosted within the EEA. However, some treatments may be performed by our suppliers in the United States or outside the EEA. This implies that we may transfer any data transmitted to us via the website, our applications or our electronic messaging system outside the European Economic Area (« EEA »).

Cookies, statistics and traffic data

What are cookies ?

We collect certain information using « cookies ». Cookies are small data files stored on the hard disk of your computer or mobile device by a website. To know all about cookies, we suggest you to consult to following link: http://www.allaboutcookies.org

The cookies we use

The cookies we use are session cookies (temporary cookies that identify and track users in our websites and are deleted when you close your browser or log out of the application or service) or persistent cookies (cookies that allows our websites to « remember » who you are and your preferences regarding our websites).

We use these cookies on our website for the following purposes:

• Cookies that are strictly necessary to identify you and provide you access to your secure spaces;
• Performance cookies and statistics. We use Google Analytics to analyze this data;
• Functional cookies to remember your preferences on our site (language…);
• Web beacons.

We use IP addresses and information about your devices to analyze the traffic on our site. This data does not allow to trace back the natural person related to this traffic.

For more information about Google Analytics and to stop being tracked by websites, you can visit the website http://tools.google.com/dlpage/gaoptout

Additional information

If you have any questions about the processing of your data, the contents hereof, your rights under applicable laws, the way to update your information or the procedures to obtain a copy of the information we have about you, we invite you to contact us at: contact@tgims.com